Red O = O No!

Here are 3 things that should never happen in a high-end restaurant:

1) you should not be rushed to place your order when 1/2 the place is empty (well, you should never be rushed, but especially not when it's empty;
2) two appetizers should not come out at the same time, and be crowded onto the table (oh, and placed any which haphazard & crooked way);
3) staff should not take the appetizers away (because the food came out too soon) before diners are done with them. We were still eating the chips & guacamole when the runners approached with the food. I had a bitten chip in my hand. Runner #3 grabbed the dish with the remaining chips & salsa and took them away. It was so rude and inappropriate that the whole experience became a joke from that point on.

So does the food make up for this stellar service? ABSOLUTELY NOT. It was bland, bland, bland. I could have really used that uneaten portion of salsa the runner was in such a hurry to remove to add some flavor to my entree. You know how mole sauce is thick, with multiple layers of chilis & chocolate? This one wasn't. It was watery and bland. I would expect more out of a bottled sauce I bought off the shelves at a grocery store. The chicken tasted as if it was simply boiled and then placed under a broiler to brown. I am not knocking this technique outright as I've had WONDERFUL chicken moles that seemed to be prepared this way, but this was among the most bland-tasting chicken I have ever had the misfortune to taste, and it was on the chewy side.

Guacamole: yes, it was smooth. But I'm not looking for smooth in guacamole - I'm looking for flavor, and there wasn't any. It tasted like they simply mashed the avocado. No lime. No garlic. No good.

I will say the drinks were excellent & strong. But that's the only nice thing I can say about this place.